The catastrophe witnessed in Harvey
Helping the community is one of the most important things that a company can do to help the people. In as much an organization can be involved in other activities throughout the world, helping the society during the times of need and trouble will be remembered for ages.
In the past few weeks, Harvey experienced one of the biggest hurricanes ever seen in the state of Austin. 82 people died in the process, and hundreds of thousands of others lost their properties and houses.
The hurricane was not expected, and not even a single resident managed to carry any of the properties along with them.
The U.S. Money Reserve, through the influence of Phil Diehl, has vowed to support the families that were displaced during the havoc. The company will cooperate with the state to help the displaced individuals get their compensations back. Learn more about U.S. Money Reserve: https://www.thestreet.com/story/13961089/1/gold-stays-in-play-as-economic-and-political-uncertainty-persist.html
From the governor of the state, the property that was lost to the hurricane was worth $180 billion. Since the U.S. Money Reserve has its headquarters in the state, it treated the victims as members of the same family based on the location.
The management techniques of Phil Diehl
As the CEO of the company, Phil Diehl is the man that is constantly in the spotlight. Dealing with precious metals can be very tricky. There are competitors who are dealing with illegal business and would want to see the company fail. Phil has used his image and strength in management to gain the trust of both the employees and the customers.
In his plans of management, Phil has ensured the employees are made comfortable in their work. Ensuring the comfort of the employees makes them have a positive attitude which translates to a quality service to the customers.
Offering quality services
The U.S. Money Reserve has the happiest customers in the United States. The customers are constantly satisfied with the services that the company offers. In 2002 when the company was incepted, the number of clients was only about 10000.
Because of the continuity of quality services, the customer base increased from there to the current population of 400000 people. The company ensured that the quality of the services offered to the public would be the marketing factors.
From the testimonials of the customers, referrals formed the major part of the working strategies. The customers were marketing the services of the company without knowing it.
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